Wilbedone Inc (dba Stone Central) respects each individual’s right to personal privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website, SMS communications, and any other interactions with Stone Central. By engaging with our services, you agree to the practices described in this policy.
Information Collection & Usage
Stone Central collects information through our website at several points, including our employment application system and our online service request forms.
We may also collect personal information voluntarily provided by users about other individuals, such as referrals or purchases made on behalf of someone else. Stone Central does not market to children and never knowingly requests personal information from anyone under the age of 13.
We collect certain non‑personal data such as IP addresses, browser types, referring websites, and general usage patterns. This information helps us understand how visitors use our website and where they originate from. These details are gathered through automatic log files.
Cookies
Our website uses cookies—small text files placed on a user’s device to uniquely identify the browser. Cookies allow Stone Central to track usage patterns and deliver customized content. Our cookies have expiration dates and do not collect personally identifiable information.
All information collected by Stone Central is used for internal purposes only.
Registered users may receive additional communications from us, including product updates, service announcements, special offers, and newsletters. We respect our users’ privacy and provide the option to opt out of these communications at any time.
Links to Other Websites
Our website may contain links to external sites. We encourage users to review the privacy policies of any linked websites, as their practices may differ from ours.
If our policies regarding information collection or usage change, we will update this Privacy Policy accordingly.
SMS Communications Policy
SMS Opt‑In
By providing your phone number to Stone Central, you consent to receive SMS text messages from us. Message and data rates may apply. Message frequency varies based on your interactions with Stone Central, including service updates, appointment reminders, and customer support communications.
SMS Opt‑Out
If you are receiving SMS text messages from Stone Central and wish to stop receiving them, reply “STOP” or “UNSUBSCRIBE” to any message you receive. After we process your request, you will no longer receive SMS messages from us. To resume receiving messages, you may reply “START” at any time.
If you need assistance, reply “HELP” or contact us directly.
Use of Customer Data for SMS
Stone Central maintains strict privacy policies. Personal information—including phone numbers and SMS message content—is never sold, rented, released, or traded to third parties without your prior consent or unless required by law.
SMS information is used solely for customer communication, service coordination, and internal business purposes.
Photos and Videos Taken During Installations
As part of our installation, measurement, and quality‑assurance processes, Stone Central may take photos or videos on site. These images are used solely for internal purposes, including project documentation, fabrication accuracy, installation verification, training, and resolving service issues.
We take care to avoid capturing personal items whenever possible. Photos and videos taken inside a customer’s home are not used for marketing or promotional purposes without written consent.
All media is stored securely, accessed only by authorized Stone Central personnel, and never sold, rented, or shared with third parties unless required by law or necessary to complete your project. Customers may request that non‑essential photos or videos be deleted after project completion.